what is your cancellation policy?

You are welcome to cancel your rental with at least 72 hours notice prior to the event date to receive a full refund of your deposit.  We understand that weather cannot be guaranteed, so there will be no penalty for cancellations due to severe weather, as long as you cancel before our delivery truck leaves.  In the event that we arrive at your location and determine the weather conditions to be severe, we will cancel your rental, and you may be able to reschedule.  Please review our rental agreement for more information on cancellation and other policies.

How do I reserve rental equipment?

Please call 423-519-2712 or send us an email.  All rentals will be canceled unless a deposit is paid within 48 hours of reserving equipment.   Deposit amounts are based on items rented.

what forms of payment do you accept?

 We accept cash, major credit cards, and personal checks.  If paying by cash, please provide the correct amount, as our drivers do not carry change.  If paying by credit card, there will be a surcharge added to your total.  Personal checks are accepted under the condition they are written for the entire amount due and clear our bank at least 72 hours prior to the event date.

Are  your inflatables clean?

Yes!  If you allow us the time, we like to perform a quick clean when we arrive to pick up the inflatables.  After getting the inflatables back to our location, we will thoroughly clean and sanitize them. 

Do you set up the rental equipment?

Yes, Leaps N' Bounce will deliver, set up, and take down all rental equipment. 

How much are delivery fees?

We will deliver your rentals for FREE up to a 15 mile radius from our location.  There will be a minimum $25 fee for travel expenses for distances further than 15 miles.

What areas do you cover?

We are located in Monroe County, between Sweetwater and Philadelphia.  We will gladly travel up to 35 miles for deliveries, but please understand that with the high cost of fuel, there may be an additional fee. 

Welcome to Leaps N' Bounce, LLC

                     423-519-2712
115 Merrywood Estates
Sweetwater, TN  37874